Within Clear Books, you can arrange for emails to be sent to your customers and suppliers with information about new invoices, quotes, purchase orders and statement balances. 

By default, emails sent via Clear Books will use a generic Clear Books email address, you can view this on the Home > Accounts menu. 

Emails will be sent from this generic address and the Reply-To email address will be set to the Organisation email address (Settings > Organisation > Details & Tax), so that if your customer replies, you will receive the response in your inbox.

Alternatively, you can choose to use your Organisation email address (set on the Settings > Organisation > Details & Tax menu). 

However, some mail systems may reject delivery of emails sent via Clear Books using this method as they will consider them to be spam. You may need to Ensure your Clear Books Emails are not rejected by recipients.

For additional help, click here to view all our training options.

Technical support is available on Monday to Friday from 9 - 5. You can call us on 0203 475 4744 or email us at support@clearbooks.co.uk.

Alternatively, visit our Community to view our latest news & updates, raise new ideas, find answers to common problems, ask new queries and speak to other Clear Books users and employees.