Modified on: Fri, 8 Sep, 2017 at 8:39 AM
Clear Books emails are sent from our servers. This can lead to some mail systems rejecting delivery of these emails as they consider them to be spam. To ensure your emails are delivered you need to amend the records associated with your email address and mark Clear Books' servers as a legitimate source of emails marked as coming from your account. If you are an expert user, you can do this by including the following lines in your DNS record.
v=spf1 include:_spf.clearbooks.co.uk ~all
Important Warning: consult your IT account administrator as to how to integrate this into your existing record - don't overwrite your existing record entirely. Getting your record wrong can block all your emails.
We cannot give you a detailed guide to how to amend this record as the process depends on your domain name registrar. Some popular UK registrars have issued help guides for this process here: -
Changes made to your records may take up to 48 hours to propagate to all your contacts.
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