This guide shows how to manually record a supplier refund however, for those explaining the refund from an imported bank statement, just follow steps 4 & 5.
Navigate to Money > Bank accounts
Click on the Money in link beside the appropriate bank account.
Fill in the details of the money in form.
On the Explain Transactions page select the Refund tab.
Enter the details of the refund and click the Add new transaction button.
Alternatively, if the supplier has any outstanding negative bills they will appear in the drop down list below the contact drop down field. Click on the add transaction button beside the appropriate bill.
For additional help, click here to view all our training options.
Technical support is available on Monday to Friday from 9 - 5. You can call us on 0203 475 4744 or email us at email@example.com.
Alternatively, visit our Community to view our latest news & updates, raise new ideas, find answers to common problems, ask new queries and speak to other Clear Books users and employees.