If a bill is incorrect it can be voided, this will remove it from all financial reports.
However, if a bill has been included on a VAT return you will not be able to void this invoice unless you delete the return. You can instead reverse the bill by applying a credit note against an unpaid invoice or by creating a refund to negate a paid invoice.
To learn how to re-instate a voided bill, please click here.
Navigate to Purchases > Bills and, if necessary, select the All filter, to find the bill that needs to be deleted.
Click on the bill number of the invoice that you would like to void.
Click on the Void button and confirm when prompted.
All voided bills are listed in the Void tab under Purchases > Bills.
For additional help, click here to view all our training options.
Technical support is available on Monday to Friday from 9 - 5. You can call us on 0203 475 4744 or email us at firstname.lastname@example.org.
Alternatively, visit our Community to view our latest news & updates, raise new ideas, find answers to common problems, ask new queries and speak to other Clear Books users and employees.