Status last updated 21/06/2021.

This page displays the status of all known bank feed problems as confirmed by our providers.

Current Issues

  • Revolut - 17/06/21 - There is a current issue with Revolut bank feeds failing to reautheticate and connect on initial import. The failure message is incorrect username or password. Our partners are investigating this.

Please see our troubleshoot guide below to help resolve a number of known issues.

Bank Feeds FAQs

As alternative, transactions can be imported using our bank import tool. 

How to import a bank statement

Technical support is available from Monday to Friday, 9 - 5.

Contact Clear Books Support

We also welcome you to visit our Community to view our latest news & updates, raise new ideas, find answers to common problems, ask new queries and speak to other Clear Books users and employees.