In Clear Books, payments can only be allocated to bills. Therefore to clear unallocated cash, the overpayment would need to be allocated to an overpayments bill. This invoice would then be reversed by creating a refund transaction.

Step 1.


Head to Money > Bank accounts > Unallocated Cash.


Unallocated cash

Step 2.


Click on the Allocate icon Screenshot_7 for the appropriate unallocated payment amount.



Step 3.


Click on the Create bill link to clear off the over-payment.


Step 4.


Fill in all the required fields for the bill and click on the Add link under the Account drop down box.


Step 5.


Create a new account code, I have called this Overpayments. Tick all the required check boxes.


Please note: Account type to use should be a current liabilities group for sales overpayments, and current assets group for purchase overpayments.



Click the Save new account button at the bottom once the account code is added.

Step 6.


Click on the Allocate payment button.


Step 7.


Select the payment and type in the amount to allocate in the Allocate payment box. Hit the Allocate button to complete.


Step 8.


Next head to the Money > Bank accounts menu and click on the Money in link for the appropriate bank account.


money out

Step 9.


Fill in the details of the money in form.


Step 10.


Explain the payment using the Refund tab. Fill in the required fields and use the account code Overpayments


Click on the Add new transaction button to complete.



For additional help, click here to view all our training options.


Technical support is available on Monday to Friday from 9 - 5. You can call us on 0203 475 4744 or email us at support@clearbooks.co.uk.


Alternatively, visit our Community to view our latest news & updates, raise new ideas, find answers to common problems, ask new queries and speak to other Clear Books users and employees.