If an invoice is incorrect it can be voided, this will remove it from all financial reports. 


However, if an invoice has been included on a VAT return you will not be able to void this invoice unless you delete the return. You can instead reverse the invoice by applying a credit note against an unpaid invoice or by creating a refund to negate a paid invoice.


To learn how to re-instate a voided invoice, please click here.

Step 1.


Navigate to the Sales > Invoices > All menu.


Step 2.


Click on the invoice number of the invoice that you would like to void.


Step 3.


Click on the Void button and confirm when prompted.


void


If there are any payments allocated to the invoice you will be prompted to delete either the payment or both the payment and the invoice. In this scenario, you will need to click on the Delete All button.


Delete all


All voided invoices are listed in the Void tab under Sales > Invoices


Void


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