When a payment is collected via GoCardless for an invoice, the system will allocate a payment against the invoice automatically. The system will also create a paid bill to represent GoCardless transaction fee which is usually 1% of the invoice up to £2.
This guide explains how to change the bank account payments are automatically allocated to, the payment method and the account code used on the GoCardless transaction fee.
Navigate to Tools > Integrations > GoCardless.
Click on the Settings link.
Click on the Change button above the GoCardless table
Hit the Add button to add a new bank account.
Select the account for GoCardless payments to generate on in the Bank account drop-down box.
Select the appropriate account code in the Account fee code drop down box.
Click on the Next button.
Select the appropriate Payment method in the drop-down box.
Hit the Save button to complete.
For additional help, click here to view all our training options.
Technical support is available on Monday to Friday from 9 - 5. You can call us on 0203 475 4744 or email us at email@example.com.
Alternatively, visit our Community to view our latest news & updates, raise new ideas, find answers to common problems, ask new queries and speak to other Clear Books users and employees.