When a payment is collected via GoCardless for an invoice, the system will allocate a payment against the invoice automatically. The system will also create a paid bill to represent GoCardless transaction fee which is usually 1% of the invoice up to £2. 

This guide explains how to change the bank account payments are automatically allocated to, the payment method and the account code used on the GoCardless transaction fee.

Step 1.

Navigate to Tools  > Integrations > GoCardless.

Step 2.

Click on the Settings link.

Step 3. 

Click on the Change button above the GoCardless table

Step 4.

Hit the Add button to add a new bank account.

Select the account for GoCardless payments to generate on in the Bank account drop-down box.

Select the appropriate account code in the Account fee code drop down box. 

Click on the Next button.

Step 5.

Select the appropriate Payment method in the drop-down box.

Hit the Save button to complete.

Technical support is available from Monday to Friday, 9 - 5.

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