Step 1.

Head to Tools > Integrations > GoCardless > Mandates.


Step 2.

Click on the Add new mandates link.

Step 3.

Select the appropriate customer from the drop-down list and hit the Request mandate button.


All requested mandates will appear in the Requested mandates table on the Tools > Integrations > GoCardless > Mandates menu. The customer will receive an email to confirm the mandate request.