GoCardless mandates need to be set so that you have permission from the customer to take payment for any invoices raised to them.

Step 1.


Head to Tools > Integrations > GoCardless > Mandates.


GoCardless

Step 2.


Click on the Add new mandates link.

Step 3.


Select the appropriate customer from the drop-down list and hit the Request mandate button.



All requested mandates will appear in the Requested mandates table on the Tools > Integrations > GoCardless > Mandates menu. The customer will receive an email to confirm the mandate request.


Technical support is available from Monday to Friday, 9 - 5.


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